Something isn't working
My emails are landing in spam
What to check before you change anything you have written.
Open this screen in the app ↗Where an email lands is decided mostly by who it came from, not what it says. Check the sending setup before rewriting your words.
Check the sender first
Open Settings → Domains & Email and confirm the Email sender badge reads Connected. A sender that is only partly set up gets filtered hardest.
Important
The Check Setup button on that screen does not verify anything — it reports SPF and DMARC as passing for any domain typed into it. Do not treat a pass there as proof your domain is set up. Confirm with your domain provider instead.
Then the ordinary things
- Send yourself a test with Send test email and check where it lands.
- Avoid a subject in full capitals or with several exclamation marks.
- Keep the first email short. Long, link-heavy first contact is filtered more often.
- Ask your first few recipients to reply once — replies teach the provider you are wanted.
Did this page solve it?
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